Privacy Policy

Last updated: October 9, 2026

1. Introduction

MetaLog International ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at metalogintl.com or interact with our services.

2. Data We Collect

2.1 Information You Provide

  • Contact form submissions: name, email, company, phone, service interest, message
  • Email communications: content of emails you send to us
  • WhatsApp communications: messages you send via our WhatsApp link
  • Newsletter subscriptions: email address

2.2 Automatically Collected Data

  • Usage analytics: pages visited, time on page, referrer, device/browser info (via Google Analytics 4)
  • Technical data: IP address, browser type, operating system, access times
  • Cookies and similar technologies (see Cookie Policy)

3. How We Use Your Data

  • Respond to inquiries and provide consultations
  • Send relevant service information (with consent)
  • Improve our website and services through analytics
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Legal Basis for Processing (GDPR)

  • Consent: Newsletter subscriptions, marketing communications
  • Legitimate Interest: Responding to inquiries, website analytics, security
  • Contractual Necessity: Delivering services you request
  • Legal Obligation: Tax, accounting, regulatory compliance

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers: Google Analytics, Vercel (hosting), email delivery services
  • Legal authorities: When required by law

6. International Transfers

Our website is hosted on Vercel (US/EU). Google Analytics processes data in the US. We rely on Standard Contractual Clauses and adequacy decisions for GDPR-compliant transfers.

7. Data Retention

  • Contact form data: 2 years after last interaction
  • Analytics data: 26 months (GA4 default)
  • Email correspondence: 7 years for business records
  • Newsletter data: Until unsubscribed

8. Your Rights

Under GDPR and applicable laws, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Erase your data ("right to be forgotten")
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent (where applicable)

To exercise these rights, email support@metalogintl.com.

9. Cookies

See our Cookie Policy for details on cookies and similar technologies.

10. Security

We implement appropriate technical and organizational measures: HTTPS/TLS, secure headers (CSP, HSTS), access controls, and regular security reviews. No internet transmission is 100% secure.

11. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children. If you believe we have, contact us immediately.

12. Changes to This Policy

We may update this policy. Material changes will be posted here with a revised "Last updated" date. Continued use constitutes acceptance.

13. Contact Us

Questions about this Privacy Policy? Contact us:

Privacy Policy | MetaLog