K.C.H.S. Union Ltd. Website & Complaint Portal
Client: KCHS Union Ltd. (Apex Body)
The Challenge
No digital presence for the apex body of 24 cooperative housing societies. Needed a public-facing website with society information, plus a member complaint and feedback system with tracking and escalation.
Our Solution
Next.js + Tailwind website with Sanity CMS for content management. Integrated complaint ticketing system with WhatsApp notifications, role-based admin panel for society admins and union staff, SEO-optimized structure, and responsive design.
The Result
Live at kchsunion.com.pk. 500+ complaints processed digitally with full audit trail. Response time improved from weeks to days. Public transparency increased member trust. Union staff manage all content without technical dependency.
500+
Complaints Processed
Weeks → Days
Response Time
24
Societies Served
99.9%+
Uptime
